eufy Security Video Doorbell E340 (Battery Powered), Dual Cameras with Delivery Guard, 2K Full HD and Color Night Vision, HomeBase S380 Compatible, No Monthly Fee

'eufy' Video Doorbell E340 (Battery Powered) – Model: T8214'eufy' MiniBase Chime – Model: T8023 (Security Video Doorbell E340 Add-On Indoor Chime)Anker Innovations Co., Ltd., commonly known as 'Anker', is a Chinese electronics manufacturer based in Changsha, Hunan, China. It was founded in 2011 and maintains subsidiaries in Japan, Singapore, the United States, and the United Kingdom. Anker is the owner of the 'eufy' brand name (with a small 'e'), that debuted in 2016, primarily known for its RoboVac robotic vacuums. 'eufy' launched its home security products in 2018 and the brand is now well known for its wide range of security products and services. Like its parent Anker brand, 'eufy' cuts out the middleman, selling via Amazon and directly from its own website.With all the TV commercials about security video doorbell cameras, I decided I wanted one. Before purchasing, I went to Best Buy so I could inspect the different video doorbell cameras — Ring, Nest, Arlo, Blink, 'eufy', and others — because I did not want to rely on just what I saw on television or internet video or read about. I chose 'eufy' primarily because of my perception of the quality of the device in comparison to the others and also because of its battery option and freedom from subscription. I chose to buy on Amazon because its service and pricing are excellent and beyond compare, which is why I am an Amazon Prime subscriber. I purchased the bundled 'eufy' Security Video Doorbell E340 – Model: T8214' and the 'eufy' MiniBase Chime – Model: T8023' (Security Video Doorbell E340 Add-On Indoor Chime). The 'eufy' Security Video Doorbell E340 is dual enabled to be either Wired or Battery Powered, your choice: Choose battery mode for easy installation or choose wired mode to eliminate charging altogether. I chose the battery setup. Although it comes with a quick-release battery pack, a backup battery is available as a separate purchase, and recommended as a spare for quick swaps to avoid downtime due to charging.In my opinion, on inspecting the 'eufy' Video Doorbell E340, the look of the design and the feel of its construction indicate that it is evidently manufactured with high-quality materials and components; the device has a substantial feel. The manufacturing assembly is flawless. Holding the devices, I felt the other manufacturer's builds were more plastic and less substantial. About the technology, I relied on what I read. Also, I read reviews about the difference in the various manufacturers employment of camera technology. It is a matter of debatable science, but I chose to believe 'eufy's' technology is excellent. As for privacy, I am not concerned about Anker 'eufy' being a Chinese manufacturer or that their devices might spy on me. I am pleased with the Anker 'eufy' Security product.After installing the 'eufy' App (Version v4.8.2_2005 Updated Mar 8, 2024) on my Samsung Galaxy S23 Ultra smartphone (running One UI 6 Android 14), the 'eufy' App presents a QR code to be scanned by the 'eufy' Video Doorbell E340 camera to pair the camera to my Wi-Fi router. I had some difficulty in pairing my 'eufy' Battery-powered Video Doorbell E340 to my Netgear Nighthawk gigabit Wi-Fi Cable Modem Router because I did not know that the 'eufy' doorbell E340 cannot connect directly to a Wi-Fi network. A HomeBase is required, and it must be setup and paired before pairing the doorbell. I purchased the 'eufy' MiniBase Chime add-on for the E340 doorbell and still needed assistance in pairing the devices with my Wi-Fi. Telephoning customer support was immediately rewarding, with a real live intelligent person.Routers typically broadcast Wi-Fi networks in both 2.4GHz and 5GHz bands. In order to set up your 'eufy' Security devices successfully, be sure you select the SSID that indicates it is a 2.4 GHz network. Your smartphone has a setting to enable you to see the Wi-Fi frequency. If your router has the same Wi-Fi network name for both 2.4GHz and 5GHz WiFi bands, your 'eufy' Security device will automatically connect to the 2.4GHz band. Pairing the MiniBase and the Video Doorbell isn't so straight forward. For this I needed personal instruction. I'm not technologically astute.My experience with Anker – 'eufy' Customer Support was excellent. The Customer Support Team was professional and conscientious. Well-trained and knowledgeable, they diligently devoted all the time needed on the phone, patiently, caringly and courteously talking me through the connection procedure. I first paired the MiniBase Chime to my Netgear Nighthawk Wi-Fi Router's 2.4 GHz frequency using the 'eufy' App. My Wi-Fi router confirmed its 2.4 GHz connection to the 'eufy' App, and the 'eufy' App confirmed its connection to the MiniBase Chime.Then I paired the 'eufy' Video Doorbell E340 with my Wi-Fi router through the 'eufy' App by using the video doorbell camera to scan the QR code produced by the 'eufy' App. This didn't go as expected. It didn't pair with my router, it paired with the MiniBase Chime. The 'eufy' App chain of connection first connects the base to the Wi-Fi and then the doorbell to the base. The doorbell doesn't appear in my router's list of connected devices; the router only shows that the base is connected. However, the doorbell functions as it should. I get a live feed video on my 'eufy' App. The vision on the App is very clear. When the doorbell button is pressed, the MiniBase Chime rings; so does my phone. I can talk and hear through the App. The connection procedure progressed as it should. Order and method are essential. The connection procedure progressed perfectly, thanks to the technical expertise of the 'eufy' support engineers talking me through each step.'eufy' Security Customer Support was admirably and commendably tireless. Their dedication was resolute. They did not give up, and were extremely patient with my lack of technical knowledge. I could not be more pleased. My Anker 'eufy' Security Video Doorbell is a prestigious addition to the technology in my home. It works, and it is awesome!

Great doorbell. Eufy makes great security and robot vacuum products. Way better than the Vivint doorbell we had. And Eufy now makes a screen hub for the cameras. Great alternative rather than paying way more for a security company camera. Vivint wanted me to pay 200 for a new camera, and another 200 to have it installed. Eufy was a much cheaper option that is probably better quality I only have to pay for once.

Best security doorbell option out there for those that do not want to pay a subscription fee. It has a lot of settings that you can change in their app and is a good quality product. Installation is simple and straightforward and you can install it anywhere you please since you do not need to hook it up via a hardwired connection. While this product can I think be used without a homebase, I would highly recommend getting one as it adds a lot of additional features that cannot be accessed without one. Their app is fair easy to use and the functionality of having two cameras on the single doorbell is nice.

I got this to replace my current doorbell product that had been refusing to connect lately and I wasn't having any luck getting the problem corrected. I love most of my Wyze products but I'm giving up on their doorbell product, their support is very lacking for it and I'm just tired of messing with it. I did a lot of shopping on Amazon before I picked this one and did a lot of searching for reviews from other sites that review such items. There are a LOT of glowing reviews of the eufy doorbells but unfortunately there seem to be just as many folks having a lot of issues getting theirs to work right. It "appears" the problems might be mostly with their software app over their hardware. I also ran into a couple of reviewers saying that a recent firmware update borked/killed their doorbell. With any product like this you will get a certain amount of that happening just because of the variety of hardware that's in use in the "wild" and a lot of internet providers don't use good quality routers and don't keep them properly updated either. I took a deep breath and jumped into the deep end.Installation: Went perfectly for me, first step is to charge at least one battery. I bought the package that included an extra battery because of all the reviews complaining about short battery life, it took about two and a half hours to charge the batteries. Batteries plug into your phone charger with an included usb c cable (5v, 3A charger). Battery life depends on lots of factors and can also be affected by the settings you're using. This unit can also be wired into existing doorbell wiring, if your house is old you may need to replace a part in your doorbell system so it outputs the correct voltage it is not an expensive part (under twenty dollars). My house does not have doorbell wiring so I just stayed with battery. It's important to note that currently, even if you use your existing doorbell wiring the battery is still required to be installed in the doorbell for whatever reason.Software app, android or apple, I use newest android on a galaxy s23 phone. I saw a couple of reviews that said they had issues with their apple phones but the installer worked on their ipads. When you download the app, first thing you do is setup an account and it offers security features and fingerprint login.Before starting installation, you'll need the name of the network you want to use and the wep key for it. Be aware it's 2.4ghz only so if you're using a newer mesh router that has one name for both frequencies 2.4ghz/5 ghz you could have problems getting it to connect, most new routers have the capability to give the different frequencies their own name. I have many temperamental devices and I did this long ago. It may also help if your phone/tablet where the app is running is connected to the same wifi network you're trying to install to (old installer's trick).You start the app and scan a very tiny codebox on the bottom of the doorbell, I had a rough time getting it to scan, keep moving the camera around eventually it scanned. It will ask for the network name and wep key and at some point you will need to scan another box with the doorbell forward facing camera. Once you get this far it's connected the rest is just tweaking settings for the most part.They give a fairly nice mounting setup in the box but you will have to drill holes for it. Amazon carries the vmei gd9 which mounts this doorbell to your door without drilling holes, very useful if you're renting or otherwise just don't want a permanent installation for whatever reason. I used this mount for mine and I wrote a review on it, not bad for twenty bucks.Things to watch out for when picking mounting locations: If your door is flush with the outside wall of your house you can do pretty much what you want but if your door is "indented" a few inches all around that could affect your mounting choices. My door is indented a tiny bit, not enough to really change the view when using the clamp on mount that I bought, but it does block view from the right of the door. Mostly my visitors come across the yard anyway and I have another camera covering that area so not worried about it.Settings: There are a few settings to play around with. I turned off package detection right away because every time a bird landed on my porch I was getting a package notification. You get a motion distance setting a couple options for the night vision and if you decide to get the home base it appears a whole new slew of options become available. I may buy the home base at some point because it adds facial recognition, up to 16T of storage with a 2.5" SSD (laptop drive) and some of the other AI stuff (which with some products you pay a monthly fee for that stuff).End result: Well I have a video doorbell that works very well in the daylight. For some reason, night vision is not happening. I may have settings I need to tweak or part of it could be caused by the door mount interfering with the illuminators on the doorbell somehow. Will post more when I figure it out. I have motion lighting on the front of the house so anyone that walks up the steps is going to trigger those lights which for the moment solves the problem but my old wyze doorbell so far appears to have a superior night vision to this one at the moment. I don't get many visitors after dark and I have other cameras that I can see what's going on with so not too worried about it. I like this product, especially the down facing camera to see packages left on the porch, I don't think this has been out for very long and the company still has some tweaking to do. This product is made in the same place so many of these products are made but I'm really not worried about somebody in china tapping into my doorbell to see who's visiting me because I'm just not that important, LOL. I suppose it's a little amusing that the router I have it connected to is made by TP Link another company that has gotten headlines lately to the point that they're talking about outlawing the use of these routers in the US at least by government installations, no one's said anything about civilian use.Update on the dark vision issue: when you bring up the controls for the doorbell there is a row of icons but apparently one of them was not showing up by default you have to scroll right to see the missing icon which looks like a light bulb. When you click that icon you get a lot better night vision image from the doorbell I imagine they did this to save battery life which is fine now that I know that's the issue. This apparently turns the illuminator on and off or one of them anyhow.Still working on the question of the chime, apparently amazon's Alexa hub will play a notification that someone's at the door when the button is pushed, Alexa does it, google home apparently doesn't or if it's supposed to I can't figure out how to make it work. I cannot hear the doorbell ringing from outside, for the sum of thirty dollars you can purchase an add on chime that also can use a 128 mb micro sd card and will backup all images from the door bell. I've seen exactly one review of this gadget and the reviewer said it gave her a very hard time getting it installed but it finally did and there are several settings on the doorbell that have to be changed after you install it before it properly puts all video on the sd card on the chime. I'm hoping my experience will be better, supposed to be here next week. There is a note on the app saying a new redesigned app is coming by the end of January it's my hope they will have fixed a lot of the issues people have been running into with this product.update: Add on chime arrived, it installed smoothly no issues and after the firmware updated it sucked all the stored video footage off the doorbell and onto the sd card installed in the chime with no intervention. Before adding the chime I did not seem to have access to the recorded events but the chime has corrected that issue and now I can access old and new recordings. The chime can take a class ten micro sd card up to 128 gb which is quite a lot of footage, probably more than i'd use in a year or more (Note: if a 128 card works, there's a good chance a larger card would work. If I have a chance to try a larger one I'll put info in here the "big name brand" cards would likely have the best chance of working since their manufacturing processes should be superior to a no name or cheap card). I'd still like to get the home base but not ready to spend a hundred fifty on that at the moment this will do for awhile. It has the advantage you can take the chime to other AC plugs around the house. I could not find any statement anywhere of how many chimes you can connect at the same time, some of the advertising I've seen sort of sounds like you can add multiple chimes. For me I'd rather just have the google home support for the doorbell since I've got hubs or mini hubs in every room of the house, sorry I would not consider switching to Alexa just for the doorbell.Doorbell power settings: You get several options for battery use in the doorbell settings (accessed with the gear when you open the doorbell output in the app. First one is zero motion sense and apparently even the button doesn't light up which should be best on battery usage . I have other cameras in the area of the doorbell so I could use this but right now I'm just trying to see how long a battery lasts. I don't have any traffic near my front door, most of my activations are critters in the yard and the occasional delivery. After a few days battery is only down ten percent. Other options are balanced which supposedly does the best with battery life and then two other modes that offer more adjustment of clip length etc. at the expense of battery life. The batteries are fairly large but the camera also records at good quality so it's still mostly a matter of how often the camera triggers on a daily basis that determines battery life. I set the distance to three bubbles which appears to be about fifteen feet from the doorway which is plenty for me. My front yard isn't huge but it's about fifty feet to the edge of the street from the front door. It's a mixed use area with some active farms nearby not a ton of traffic but enough activity I want to know who/what is at the door before I open it. The last selection in the power tab offers quite a bit of customization from clip length to human/other activations etc. it warns battery life will be worse if you use this section, haven't played with it yet.Google home is supposed to be able to display doorbell video on the hubs, having a few issues with that but it's not a major annoyance for the time being.Interesting function: In the camera settings you can set quick and automatic responses that will play on the doorbell when the button is pushed. A couple of common things are pre recorded but the thing that I just noticed and I believe is new in the last few days is the ability to record a "custom" quick response which then also appears in the auto response menu. I don't recall seeing this the last time I was in these menus, it was likely added either with my new chime firmware or the app update that's due out in the next couple days at the latest. I hate when solicitors knock on my door and I've got signs but sometimes they're ignored so that was the first one I recorded. Seems to allow for several seconds but it does have a minimum length or it will not save.Gotten more info about google home supposed to support the chime function, still not getting any farther figuring out how to make it work. At least I know I'm not crazy in thinking it's supposed to work. I believe I successfully linked Eufy into my google home settings, when it asks you for a security code that is a code that you create and provide right there it's not a code being given to you from anyplace. The instructions in the eufy app are sparse and unclear. So when it asks you for a code you create one and be sure to write it down someplace you won't lose it.Eufy's answer about google home as chime: Apparently if you use the "community" portion of the app Eufy is reading those and responding by email. The doorbell I have the 340, google home is still under development to be used as chime. In the meantime they suggest the mini chime I bought or the home base. The response made it sound like maybe other products can use it just not my unit the 340, oh well at least I don't feel like I wasted the money on the chime now. It is a good product and if I'm going to be on the other side of the house I can just unplug it and carry it over there with me and plug it in.Battery life: Had this for about two weeks, battery currently at above 70% not a huge number of "events" a couple per day including opening the front door (one disadvantage of door mounting, every time the door opens is an event that's recorded). I don't "think" the new version of the app is out yet can't really tell for sure. One month of use: Battery still hovering over 50% if you have workmen around be sure to go into settings and temporarily shut off the motion detection to avoid draining the battery. The notifications work flawlessly when there is motion or anyone presses the doorbell button. I like the chime unit for how it has the sd card slot to store footage off the door bell. You can play the saved footage and "share" it to yourself so you can save it on your phone for future reference or just leave it on the sd card. Very satisfied with the Eufy system so far, had to move something outside will probably look into one of their solar powered models to keep eyes on some current blind spots in my camera setup.Two way communication comment: I just have to comment here about the "quality" two way communication with this video doorbell. I've had a total of three products including this one and I have to say I feel this one is the best. Even when someone is fifteen feet or more from the door I can still clearly see, hear, and communicate with them (they aren't constantly saying what?) no echoes or feedback like some of the products I've used. I just like this thing better every day and I'd buy it again no second thoughts.Eufy's own in app store: If you're looking to add to your system be sure to keep an eye on the "in app" store they often put commonly purchased items on sale at a hefty discount. Currently the home base 3 is available fifty dollars cheaper than I've seen it anyplace else. I've decided to get a couple of their s220 solar cams and distribute them around a few blind spots on the property so at last the home base will be worth the purchase and make any new acquisitions that much easier to deal with along with the laptop drive that will store all the footage off everything once it's installed and become another chime as well for the doorbell setup.Update: Battery just hit 20% so I swapped it for the spare, so I got more than two weeks out of a battery set to "Balance Surveillance" in the settings. If I wasn't using the door mount, battery would have lasted longer because with it on the door every time the door opens it activates. I just got my home base in the mail it was not hard to setup and I had a 500 gb laptop drive to use with it, they list name brands for the drives that are known to work properly with it so just stick to the names pny, western digital, corsair, samsung etc. and you'll have no issues I think I paid about fifty dollars for this pny drive at best buy of course you can do better at places like newegg or amazon for more storage. If there's footage I need, I immediately offload it to my phone so it's saved on my google drive. Drives up to about four gig are not too expensive but there are larger available. The home base can apparently handle up to ten devices each, I haven't had a chance to rip out the doorbell and connect via the home base yet but I've had a couple of connection issues lately when connected via wifi and I'm hoping the home base will improve that situation. Homebase apparently allows for something like 600+ feet from the home base for a connection which is a considerable range and probably way more than I'll ever need in my 1200 sq ft house on a half acre lot. So now I have the home base that can apparently act as a chime and the AC plug in chime which can now be moved to some other part of the house plus you get the notifications on your phone. I have plans to buy a couple of the basic solar powered cameras but that likely won't be for awhile have to pay off the couple things I already have first.note on the "mini-base" add on chime. When I setup the home base three I didn't immediately connect the doorbell to it (or should I say re-connect) it knocked out the mini base chime and I was not getting any ringing from it. So once you add a homebase it gets "grabby" about some things even if you haven't connected anything to it yet so be aware of that. After I realized my mini base chime wasn't working I tore the doorbell out and connected it to the home base which went flawlessly. I'm using the home base with a wired connect to a router port but it can also work over the network, now the home base plays the chime when someone pushes the button outside. There is a "add on" chime that plugs into the back of the home base 3 with a usb dongle and then you can plug the unit into an AC outlet anyplace in the house in range and it will play the chime. There are two usb ports on the home base but it appears you can only have one additional chime besides the home base which is fine for my house. Be aware that they need to rewrite some of their information on the amazon page, apparently support for the home base three and the 340 door bell may have only been added recently so you see a lot of info that seems to indicate they can't work together when they can and reports of folks having issues getting them to work right together as well (could be they needed firmware updates or had older versions of the software).update: Found out there is a way to add up to four chimes but only with a homebase 2 or 3 in your system. The "add on" chime that connects to the homebase with a usb dongle can supposedly control up to four chimes that can then be plugged into an AC outlet anyplace in range (each of these chimes has buttons on the side to select volume and chime selection (8 included not expandable apparently).update 3-2025: While I initially had a problem with package detection mode an update appears to have corrected that. I got a package this morning and it made a tone on my phone and then highlighted the package sitting on the ground when I viewed the notification on the phone. Very happy with this door bell. Only problem I'm having is people don't seem to see it mounted on the door and continue to knock, I wonder if the light around the push button is not always illuminating properly so people can see it. I solved this with a hunk of cloth tape that says "push the button" works great now, lolNote: my internet decided to go out today. I'm guessing that because the home base makes it's own private wifi you will get a doorbell chime on the home base if someone pushes the button. I'm very surprised and glad that I at least have that much working with no internet. At some point eufy corrected the issue I was having getting the doorbell output to display on my google home displays that is now working properly. All the "noise" works great but what if you're on a phone call with a head set, in a discord chat with a headset etc? I'd like a "visual indicator" pop up on the lock screen or better yet...on your smart TV or pc when the doorbell button is pressed, I think that would be a great feature to add to this product, I hope they consider adding this I put in a suggestion through the app.